How Can We Help?

Search for answers or browse our knowledge base.

< Back

General assignment questions and concerns

How can I get help with my assignment?

If you aren’t sure what your assignment is asking of you please fill in the form below and a tutor will be in contact soon.

COVID-19 restrictions are affecting my ability to work on models. What can I do?

Some course assignments include the requirement to work on a mannequin and live models, and some, live models only. It’s a crucial part of your learning that you complete your coursework on your live models when required.

For the time being while you wait for the end of restrictions, complete your theory work, skip the practicals and add your assignment submissions when those restrictions are lifted. We can extend your course at any time so please let us know here if you require an extension. 

How do I submit my assignment?

Please watch the video below for instructions on how to submit your assignment:

How long does it take for an assignment to be marked?

Assignment turnaround can take up to 10 days. If you’re still within this timeframe, your assignment is currently being marked and your results will be with you shortly. 

If you still haven’t received your result after 10 days please contact us via the form below and we will be in touch with your results shortly.

What happens if I fail an assignment?

If you fail an assignment the first thing we want you to do is….not stress!

Our courses are not a pass or fail. They are competency-based. Meaning, in order to be able to pass you just have to substantiate that you are competent in that activity.

So if you fail an assignment, you can resubmit as many times as you like in order to get your pass or competency mark. Now! This does not mean that you should just resubmit the same assignment hoping for a different mark! Please take the time to read the feedback provided by your tutor, or call your tutor for one on one help, THEN you can submit with confidence you will pass.

If you would like to discuss this further or have any questions please feel free to call our tutor support team or submit a ticket here below.

Was this article helpful?
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
NEXT How can I get help with my course content?
Table of Contents